Terms of Sale

TransPost – Third Horizon Labs Pty Ltd
Last updated: 21 August 2026

These terms apply when you buy or renew a TransPost licence through transpost.com.au.

Who you are buying from

Third Horizon Labs Pty Ltd
ACN 700 675 396 · ABN 15 700 675 396
info@transpost.com.au

Prices

All prices are in Australian dollars and include GST where it applies. Third Horizon Labs Pty Ltd is registered for GST, and a tax invoice is available on request. Payments are processed by PayPal. We do not receive or store your card details.

What you receive

You are buying a subscription licence to use TransPost for the edition and period shown at the time of purchase. After payment, we email your licence details to the address supplied with your order, normally within one business day.

Your use of the software is governed by the End-User Licence Agreement. Personal information is handled in accordance with our Privacy Policy.

Try before you buy

A fully functional free trial of TransPost is available from our website. We recommend using it to confirm the software does what you need, in your environment and with your version of MYOB, before you purchase.

Refunds

We do not offer refunds for change of mind. Because a fully functional trial is available before purchase, we ask that you use it to satisfy yourself the software is suitable.

This does not affect your rights under the Australian Consumer Law, which are set out below.

If something is wrong

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.

If TransPost does not work as it should, contact us at info@transpost.com.au and we will investigate. Where there is a minor problem, we will repair the software, replace it or supply it again. Where there is a major failure, you are entitled to a refund or a replacement, and to compensation for any other reasonably foreseeable loss or damage.

Changing your licence

You can move to a higher edition of TransPost at any time during your subscription. The price is the difference between the two editions for the remainder of your current term. Your expiry date does not change.

Moving to a lower edition takes effect at your next renewal. We do not credit or refund the difference part way through a term. If you want to move to a lower edition, contact us before your renewal falls due – a renewal payment for a different edition cannot be processed on its own.

Changes are not automated. Email us at info@transpost.com.au and we will confirm the price, issue an invoice and send you your new licence details.

Renewals

A licence covers the period shown at the time of purchase. Licences do not renew automatically and we will not charge you again without you choosing to renew. We will email you before your licence is due to expire.

Orders and cancellations

If you have not yet received your licence details and need to cancel an order, contact us as soon as possible at info@transpost.com.au and we will help.

We may decline or cancel an order where the payment cannot be verified, the order appears fraudulent, or a price or product listing was clearly displayed in error. If we do, we will refund any amount paid.

Contact

Questions about an order, a renewal or an invoice:

Third Horizon Labs Pty Ltd
info@transpost.com.au
https://www.transpost.com.au