Insufficient item quantity

[TransPost Support]

The following error messages indicate that you have tried to import a sales invoice selling a quantity of an item which is inventoried, and AccountRight is reporting back that you have insufficient uncommitted stock for the sale:

• AccountRight error: InsufficientItemQuantity: 25002 - Insufficient item quantity to complete transaction
• MYOB transaction failed: [MYOB ODBC] - Insufficient quantity at Location specified

To address this issue you can do one of the following:

• Reprocess the sale as an order rather than an Invoice by setting Sale Status to ‘O’. You can set that as a default in your mapping. When stock is available, use AccountRight directly to change the Order to an Invoice
• Reprocess the import once stock is available

Note that if the sale was in an import file also containing sales which were successfully processed, the data for the failed imports will have been separated into an Unprocessed Data file, so you can reimport just the failed sales later.

This message can also be caused by errors in the mapping of columns for Item Number and Quantity.