MYOB.AccountRight.API.AddOnConnector crashes

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TransPost Support
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Joined: Wed 11 Mar, 2015 9:31 pm

MYOB.AccountRight.API.AddOnConnector crashes

Post by TransPost Support » Sat 21 Mar, 2015 5:35 pm

TransPost or TransPost Express reports a communication error “The underlying connection was closed: A connection that was expected to be kept alive was closed by the server”. Sometimes, at the same time this pops up:
AddOnConnectorCrash.jpg
AddOnConnectorCrash.jpg (16.74 KiB) Viewed 4358 times
This is not caused by TransPost or TransPost Express.

The MYOB AccountRight API service, which is used by add-ons such as TransPost and TransPost Express, is crashing.

This can be caused by a fault in Microsoft .NET Framework 4. It may help to uninstall and re-install Microsoft .NET Framework 4.

You could refer to Microsoft hotfix http://support.microsoft.com/kb/2640103 and which contains instructions for contacting Microsoft to address this problem.

Check out 'AccountRight connector errors' on the MYOB form http://community.myob.com and the support notes at http://myobaustralia.custhelp.com/app/answers/list

if you cannot solver the problem with these resources we suggest that you should contact MYOB Support.

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