Configuration

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bizsysman
Posts: 2
Joined: Mon 26 Sep, 2016 6:05 pm

Configuration

Post by bizsysman » Mon 26 Sep, 2016 6:20 pm

I have TransPost Plus which I want to trial for one company file. I set it up for one MYOB file but I need to change the file to another company for trialling purposes. It will not allow me to do that. I can understand that TransPost Plus is for a single company. I tried deeleting TransPost and reinstalling, but all the data was saved as before.

What can I do?

Julia
Site Admin
Posts: 61
Joined: Sat 07 Mar, 2015 11:13 am

Re: Configuration

Post by Julia » Tue 27 Sep, 2016 11:08 am

You can change the file using the TransPost Plus Configuration & Activation program as long as the new file is using the same MYOB serial number.

You can open the Configuration & Activation program from the Start Menu under TransPost Plus, TransPost Tools. Alternatively there is a button linking to it on the Introduction tab.
Julia Roberts
TransPost Support

bizsysman
Posts: 2
Joined: Mon 26 Sep, 2016 6:05 pm

Re: Configuration

Post by bizsysman » Tue 27 Sep, 2016 4:31 pm

Hi Julia, thanks for speedy reply. I had tried your suggestion. Everything checks out except the Finish button is greyed out.

Julia
Site Admin
Posts: 61
Joined: Sat 07 Mar, 2015 11:13 am

Re: Configuration

Post by Julia » Wed 28 Sep, 2016 12:37 am

Yes we had this problem today.

There was a recent change to our registration processing which was not quite sending out everything it should. I believe it is fixed now.

Please let us know how you go.
Julia Roberts
TransPost Support

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